Last mile delivery
The final leg in the distribution chain, last mile or kilometre logistics refers to all the resources involved in delivering a parcel, the transport of which is no longer on a shared basis, to its final recipient.
The most expensive and polluting link in the urban logistics chain, last kilometre delivery has been adversely impacted in recent years by the e-commerce boom. Traffic congestion, traffic restrictions, parking problems, absent customers…: last kilometre logistics face numerous challenges. Addressing them makes the intelligent planning of deliveries and route optimisation unavoidable.
C Chez Vous, a subsidiary of the CASINO Group, optimizes each year more than 500,000 home deliveries of CDISCOUNT products weighing more than 30 kg.
"The implementation of GEOCONCEPT’s planning optimization solution is a global success, both from an economic, technical and human point of view. Thanks to the numerous developments and settings that have been made to the tool, we now have a perfectly optimized tour planning system."
Delivery planning needs to be changed by:
Supplying warehouses by truck and delivering over the last kilometre by bike or electric vehicle makes for the deployment of an efficient, environmentally friendly logistics strategy without sacrificing service quality. Combining home delivery, pick up and go outlets, lockers, and in-store also helps to share delivery flows and reduce costs.
No matter what business you are in, equipping oneself with an optimisation solution is indispensable to take account of:
It is indispensable to equip delivery staff with mobile applications enabling them to do their job more efficiently and to upload information from the field. This digital support also aims to improve both working comfort and customer service quality, and limits turnover.
Providing a customer with transparent communication on his delivery status is now standard. The ability to track the delivery driver’s progress on a map and dynamically display his estimated time of arrival is a competitive advantage. Pinpointing delivery vehicles also enables the planner to respond quickly to changes and anticipate delays.
To ensure the design, operation and maintainance of natural gas systems in France, GrDF uses TourSolver to plan routes and to optimize its inspection teams that manage 75,000 km of gas systems.
Now the operations managers can rely on a real decision-making tool that allows them to automate the optimization of tours, with the key to efficiencies and working comfort.
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Franprix, a convenience store brand, branch of Casino group, uses TourSolver to optimize the 250 daily routes of its 120 delivery drivers that re-supply 350 of the stores from its hubs.
Thanks to TourSolver, Messer organizes and schedules its daily gas delivery tours in China defining each day optimal routes, adapted to vehicles particularities and to climatic conditions.
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SAGERE, a Sodexo Group branch, an expert in meal tray home delivery, daily uses TourSolver to optimize its delivery staff and therefore to respect the delivery time slots chosen by its customers.
Optimize logistics operations by implementing the right location-based technology.
This white paper aims to identify the chain of operations involved and establish the broad principles of the solutions that make it possible to optimize logistics operations by better managing the territorial aspects of movements and business organizations along with implementing the right location-based technology for the next generation of logistics platforms.
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